Knowledge Base
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Popular Articles
I’m using MCupdate and HCupdate to update my mount. I can't get past “Ha...
This is usually a problem on the computer end of your connection. Often when you see this message and press “Next,” the update software will return you to the select...
I’m using MCupdate and HCupdate to update my mount. I can't get past “Ha...
This is usually a problem on the computer end of your connection. Often when you see this message and press “Next,” the update software will return you to the select...
How does the zoom feature work with my LCD Digital Microscope?
The LCD Digital Microscope #44340 allows you to select various resolutions. These determine the size of image file saved by the microscope. The scope also allows you to zoom in...
How does the zoom feature work with my LCD Digital Microscope?
The LCD Digital Microscope #44340 allows you to select various resolutions. These determine the size of image file saved by the microscope. The scope also allows you to zoom in...
What does resetting to factory defaults reset? What does reflashing the ...
Using Menu > Utilities > Factory Settings will reset your time-site information including city, time zone, etc. and much more. Here are the items that default: GPS on/offDirection but...
What does resetting to factory defaults reset? What does reflashing the ...
Using Menu > Utilities > Factory Settings will reset your time-site information including city, time zone, etc. and much more. Here are the items that default: GPS on/offDirection button (pos...
How do I install NexImage #93712 capture software and drivers on Windows...
Your original NexImage #93712 camera will work with Windows Vista 32-bit and 64-bit and Windows 7 32-bit and 64-bit operating systems. Here’s how to install the necessary drivers and software.These...
How do I install NexImage #93712 capture software and drivers on Windows...
Your original NexImage #93712 camera will work with Windows Vista 32-bit and 64-bit and Windows 7 32-bit and 64-bit operating systems. Here’s how to install the necessary drivers and software.These...
Why does the NexRemote want to align the scope on startup when the mount...
Alignment information is stored in the hand control, not in your mount. Since NexRemote acts like a second hand control, it has no idea that the real hand control has...
Why does the NexRemote want to align the scope on startup when the mount...
Alignment information is stored in the hand control, not in your mount. Since NexRemote acts like a second hand control, it has no idea that the real hand control has...
My backlash settings behave differently before and after alignment. Is t...
If you adjust your mount’s anti-backlash settings before it's aligned, it is either not tracking or tracking in a different direction when aligned on the sky. This puts different demands...
My backlash settings behave differently before and after alignment. Is t...
If you adjust your mount’s anti-backlash settings before it's aligned, it is either not tracking or tracking in a different direction when aligned on the sky. This puts different demands...