Why can’t I see anything using my eyepiece?

If you can’t see anything clearly through your telescope using your eyepiece, try using a different eyepiece; switch from a high-power eyepiece to a lower-power (ex: 4mm to a 20mm...

Why can’t I see anything using my eyepiece?

If you can’t see anything clearly through your telescope using your eyepiece, try using a different eyepiece; switch from a high-power eyepiece to a lower-power (ex: 4mm to a 20mm...

My NexStar 6 or 8SE arrived missing the tripod tray spring, what can I do?

The NexStar 6 and 8SE telescopes are Not supplied with a spring for the tripod accessory tray. The NexStar 4 and 5SE telescopes are supplied with a spring for the...

My NexStar 6 or 8SE arrived missing the tripod tray spring, what can I do?

The NexStar 6 and 8SE telescopes are Not supplied with a spring for the tripod accessory tray. The NexStar 4 and 5SE telescopes are supplied with a spring for the...

Why can't I retrieve a list of observable comets in TheSky?

There is a bug in TheSky that shuts down the program when you select Data > Comets and Minor Planets > Comets > Observable. You will see a message "Executable...

Why can't I retrieve a list of observable comets in TheSky?

There is a bug in TheSky that shuts down the program when you select Data > Comets and Minor Planets > Comets > Observable. You will see a message "Executable...

How do I connect my computerized telescope to my computer using NexRemote?

1. Make sure the telescope is powered on. 2. When using a serial to USB connection, make sure the drivers for the serial to USB adapter are installed. 3. Verify...

How do I connect my computerized telescope to my computer using NexRemote?

1. Make sure the telescope is powered on. 2. When using a serial to USB connection, make sure the drivers for the serial to USB adapter are installed. 3. Verify...

What is the pinout for the Celestron RS232 cable?

Go to Mike Swanson’s NexStar Resource Site, nexstarsite.com, for the pinout for the RS232 cable, Celestron item #93920:http://www.nexstarsite.com/PCControl/RS232Cable.htm Updated 12/27/13

What is the pinout for the Celestron RS232 cable?

Go to Mike Swanson’s NexStar Resource Site, nexstarsite.com, for the pinout for the RS232 cable, Celestron item #93920:http://www.nexstarsite.com/PCControl/RS232Cable.htm Updated 12/27/13

I do not have a serial port to connect my scope to a PC, but I do have a...

You will need a USB to RS-232 adapter cable, Celestron model #18775, or its equivalent. As of mid-2012, the #18775 is no longer available. Here are two adapters recommended by...

I do not have a serial port to connect my scope to a PC, but I do have a...

You will need a USB to RS-232 adapter cable, Celestron model #18775, or its equivalent. As of mid-2012, the #18775 is no longer available. Here are two adapters recommended by...